FAQ

Most metal products start at 50 pcs per design. Soft PVC products usually start at 100 pcs. For complex 3D items, the MOQ may be higher. If you’re unsure, send your idea and we’ll confirm feasibility before quoting.

Pricing is based on design complexity, size, material, process, and quantity. Once we review your artwork or concept, you’ll receive a clear, itemized quote aligned to your project requirements.

Production usually takes 10–15 working days after artwork approval. Shipping by DHL / FedEx / UPS typically takes 5–7 days. If you have a fixed deadline, tell us early and we’ll confirm what’s achievable.

We accept T/T bank transfer, PayPal, and Western Union. A 50% deposit is required to start production, with the balance paid before shipment.

Yes. Existing samples are usually free. For custom samples, a sampling fee may apply and can often be deducted from bulk orders.

We ship worldwide via DHL, FedEx, or UPS. If needed, we can also deliver to your China-based warehouse or forwarder.

Vector files are best: AI, CDR, EPS, or PDF. High-resolution PNG/JPG also work for evaluation. For 3D projects, STP/STEP/IGS/STL files are recommended.

That’s common. We review your design and recommend materials, processes, and structure to make it manufacturable while keeping the original look.

Yes. You’ll receive a digital proof or 3D rendering showing size, colors, and key details. Production only starts after your confirmation.

Yes. Once approved, we document materials, plating, colors, weight, and process to keep quality and appearance stable across batches and reorders.